Customer Service

By choosing a h|tech appliance, you are opting for a long-lasting and high-quality product. We are by your side with our professional service from the outset – and are always happy to provide friendly and efficient assistance.

In your vicinity – and fast

Sometimes we need to come to you to look at your appliance up close. To make this possible, we have a comprehensive nationwide service network at our disposal, with highly qualified technicians. In this way, we can ensure that our specialists are always can always reach you quickly in the event of repairs.

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Our tip

Unfortunately, problems can’t always be avoided. If you ever detect a problem with your h|tech household appliance, you can usually take a look at the instruction manual to find the solution. If that doesn’t help, please get in touch with the h|tech customer service. We will then find a solution – over the phone or with the help of our technicians who can assist you on location.

Qualified and quick, at a fair price

Repairs are carried out by trained service technicians and only using original spare parts. This ensures quick and professional repair.

Before calling

Please have the following information available to hand, to enable us to help you as quickly as possible:

  • Your precise address and telephone number
  • A precise description of the problem
  • The date of purchase
  • The serial number (S-NO)
  • The manufacture date (MD)

The instruction manual can be found on the part of your device which displays the type plate and serial number (S NO), and the manufacture date (MD).
You can also contact us directly with a description of the problem. Our technicians will call you back.